Effective Date: June 17, 2025

At U.S. Made Flagpoles

("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.usmadeflagpoles.com] (the "Site").

Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us

Contact Information: such as your name, email address, phone number, and physical address when filling out forms or placing an order.Account Data: if applicable, usernames and passwords.Payment Information: billing address and payment method (note: credit card details are processed securely by third-party payment processors).Messages: inquiries or feedback you send us.

B. Information We Automatically Collect

Cookies & Tracking Technologies: IP address, browser type, referring/exit pages, and usage data through cookies or analytics tools.Device Information: operating system, device type, screen resolution.

C. Information from Third Parties

We may receive information about you from third-party services like advertising networks or analytics providers, where allowed by law.

2. How We Use Your Information

We use your information to:

Fulfill and manage orders, payments, and customer service requests.Send administrative emails and promotional offers (with consent, where applicable).Improve website functionality and user experience.Detect, prevent, and respond to fraud, abuse, and security issues.Comply with legal obligations.

3. Sharing Your Information

We may share your information with:

Service Providers: third-party vendors for payment processing, shipping, email delivery, hosting, and analytics.

Legal Authorities: when required by law, subpoena, or to protect our legal rights.

Business Transfers: in connection with a merger, sale, or asset transfer.

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience and analyze website traffic. You can control or disable cookies through your browser settings. Our Site honors “Do Not Track” signals as per applicable law.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request correction, deletion, or restriction of your data.

Object to processing or request data portability.Withdraw consent where we rely on your consent.

To exercise any of these rights, contact us at:

[email protected]

If you're in California, you may also have rights under the

California Consumer Privacy Act (CCPA)

. We honor your right to request access to or deletion of your personal information and to opt out of its sale (we don’t sell it).

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete it.

9. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

U.S. Made Flagpoles
Email: [email protected]
Phone: 1-888-535-3524
Mailing Address: 211 S. Poplar St, Tomball, TX 77375 USA